How to Upgrade Connect to AD

Upgrading Connect to AD is straightforward when you follow the right steps. Your current settings, such as field mappings, group mappings and notifications, will stay just the way they are throughout the process. However, it's always a good idea to back up your information beforehand. 

This guide will walk you through the recommended steps to ensure a smooth, trouble-free upgrade.

Step 1: Preparation

1. Open Connect to AD
2. Back up your current configuration
3. Navigate to Schedule and disable your sync
4. Exit Connect to AD
5. Ensure the Connect to AD process is not running in the background

Step 2: Upgrading

1. Download the latest version of Connect to AD
2. Run the installer as an Administrator
3. Complete the installation wizard

Step 3: Re-enabling Connect to AD

1. Open Connect to AD
2. Navigate to Schedule and re-enable your environment(s)
3. Run a manual sync, then confirm that data is syncing correctly

Congratulations, you have successfully updated Connect to AD. 

If at any point during the process you encounter any problems, or if you'd prefer to have someone from our team guide you, please contact [e-mail]. One of our consultants will assist you as quickly as possible.